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My Design Reflection 2019

About design process, teamwork, and design system at a start-up

Lulu Wang
4 min readDec 17, 2019

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It’s time for the yearly design reflection! Earlier this year I joined a cybersecurity start up. The team has since doubled its size, however I’m still the only product designer. As the only designer, I need to lay down the design foundation for the company, and here’s what I’ve learned while doing it.

Establishing the right process for the moment, but keep it open

The advantage of working in small group is each person can take ownership of the process he/she follows. If that process fits to the team sprint and release process well and is efficient, then it should be preserved until scaling is necessary. However, scaling eventually will happen, so prepare for that when creating the current process.

Using Notion to keep track of each design ticket

We found Notion to be a great tool to organize design tickets, so it became our main tool to keep track of design progress.

After several months of tweaking, we defined the following groups indicating design stages: Not started, Requirement gathering, Ideation…

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Lulu Wang
Lulu Wang

Written by Lulu Wang

Lead Product Designer at BILL. The best way to design for onboarding is to listen to your customers and give them the answers and value before they commit.

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